Welcome to Grand Ammara Hall! Please read these Terms and Conditions (“Terms”) carefully before using the https://berbuka.grandammara.com website including all pages within this website and the online store (collectively, the “Website”) operated by Platesmith Group Sdn Bhd (“us”, “we” or “our”).
Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website.
By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Website.

Privacy Policy

Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

Intellectual Property Rights

Unless otherwise indicated, all materials including images, illustrations, designs, graphics, photographs, video clips and written or other materials that appear as part of this Website (collectively, the “Content”) are owned or controlled by us or licensed to us.
Provided that you are eligible to use the Website, you are granted a limited license to access and use the Website and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Website and the Content.

User Registration

You may be required to register with the Website. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Review and Feedback

Visitors may post reviews, comments and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”
Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.

Return and Refund

All orders are checked before shipping out to our customers to ensure that all items are in order and in good condition. All items sold are not returnable, refundable nor exchangeable. We have adopted services from reliable courier services to ensure that your order reaches you without any defect. In the event that wrong goods are received, damaged or defected, kindly please contact us at +6012-674 4481 within 2 days of the receipt of your product. We will reply to your case and try to rectify your problem soonest possible. If there is an error in the billing and there’s need for refund, we shall refund the exact amount to your JomBerbuka.com online store e-wallet.
For purchase of services or virtual product such as Ramadan Buffet booking, tickets or any other special events, no refund will be accepted. Please carefully choose the right date or events before making payment. Alternatively, you may ask for change of date 48 hours prior to booking date.

Buy 9 Pax Free 1 Pax Promo

The Buy 9 Free 1 promotions is only valid for normal Adult price and not applicable for early bird price.

Limitation of Liability

In no event shall we or our directors, employees, or agents be individually liable to you for any damages for breach of fiduciary duty by third-parties, unless our act or failure to act involves intentional misconduct, fraud, or a knowing violation of the law.
Notwithstanding anything written herein to the contrary, you and we acknowledge and agree that we will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Buyer has been advised or otherwise might have anticipated the possibility of such loss or damage.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of or in any way related to your breach of any of the provisions of these Terms.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Inaccuracy Information

There may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to the Website, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Website at any time, without prior notice.

Third-Party Websites and Content

The Website may contain links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”).
Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Website or any Third-Party Content posted on, available through, or installed from the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We also reserve the right to modify or discontinue all or part of the Website without notice at any time
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website.
We cannot guarantee the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors.
We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the Website.
Nothing in these Terms of Use will be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.

Governing Law

These Terms will be governed by and construed in accordance with the laws of Malaysia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Malaysia for the resolution of any disputes.

Contact Us

Questions regarding our Terms and Conditions, or other policy related matters can be directed to our support staff by email at : sales@grandammara.com